Dan OKeefeFeb 9, 20222 min readCustomer Obsessed? Or Customer Reactive?Many organizations today say they put the customer at the center of everything they do. Yet, organizational behavior shows otherwise.
Dan OKeefeFeb 8, 20221 min readBest in Class Saas, Part 4: Profiles In MaturityApplying best in class SaaS models for growth, churn and margin to early stage, pre-IPO and mature company profiles.
Dan OKeefeFeb 7, 20223 min readBest in Class SaaS, Part 3: MarginApply the Rule of 40 against best in class revenue growth to define an annual SaaS EBITDA model
Dan OKeefeFeb 7, 20223 min readBest in Class SaaS, Part 2: Customer ChurnApply the Quick Ratio against best in class revenue growth to define an annual SaaS churn rate model.
Dan OKeefeFeb 7, 20223 min readBest In Class SaaS, Part 1: Revenue GrowthThe Mendoza Line is a baseball term for the batting average below which a hitter is not worth hiring. The same principle applies to SaaS...
